Our team-based approach ensures that each of our customers is assigned a dedicated team. Our teams of multi-skilled IT professionals are always there to address all the operating technology issues of the client's business. Each team of our engineers has an in-depth understanding of the entire operation, as well as the IT network environment. This approach allows us to meticulously plan everything we do for the client as opposed to doing patchwork that will create costly conflicts later. We offer organized and completely integrated IT helpdesk solution coupled with Managed IT Services that monitors the client's network environment around the clock .
The best way to keep networking environments optimized is to integrate both the team and the services platform to seamlessly perform proactive maintenance, monitoring, and extremely responsive troubleshooting. To achieving this level of integration is communication. Our systems constantly communicate and update our Helpdesk Teams on the status of the networks that we support. Our helpdesk teams, on the other hand, always maintain the health of the system by performing preventative support, implementing best practices, and keep updating processes to include the latest and best tools.
Our IT engineers are very unique individuals due to our one of a kind selection process that brings in not just capable trouble-shooters, but extremely logical experts with a mix of reasoning, experience, and thirst for technology knowledge. This approach allows our clients to benefit from our ability to support them in whatever technology path they need us to take them on.
Supported Platforms and Environments
|Network Environment||Mobile Platforms|
|Microsoft OS||Apple IOS|
|Microsoft Server OS||Blackberry OS|
|Linux Server OS||Windows Mobile OS|
|Network Administration||Android OS|
|Server Implementation and Management|
|Networking and Switching|
|Domain Controller||Desktop PCs|
|Web Servers||Laptop PCs|
|Apache||Networking Platforms Cisco|
|Exchange / Mail||Mobile Phones|
|Replication and Backup|