IT Support

Our team-based approach ensures that each of our customers is assigned a dedicated team. Our teams of multi-skilled IT professionals are always there to address all the operating technology issues of the client's business. Each team of our engineers has an in-depth understanding of the entire operation, as well as the IT network environment. This approach allows us to meticulously plan everything we do for the client as opposed to doing patchwork that will create costly conflicts later. We offer organized and completely integrated IT helpdesk solution coupled with Managed IT Services that monitors the client's network environment around the clock .

Detail Approach
The best way to keep networking environments optimized is to integrate both the team and the services platform to seamlessly perform proactive maintenance, monitoring, and extremely responsive troubleshooting. To achieving this level of integration is communication. Our systems constantly communicate and update our Helpdesk Teams on the status of the networks that we support. Our helpdesk teams, on the other hand, always maintain the health of the system by performing preventative support, implementing best practices, and keep updating processes to include the latest and best tools.

Experience
Our IT engineers are very unique individuals due to our one of a kind selection process that brings in not just capable trouble-shooters, but extremely logical experts with a mix of reasoning, experience, and thirst for technology knowledge. This approach allows our clients to benefit from our ability to support them in whatever technology path they need us to take them on.

 

Supported Platforms and Environments

 

Network Environment Mobile Platforms
Microsoft OS Apple IOS
Microsoft Server OS Blackberry OS
Linux Server OS Windows Mobile OS
Network Administration Android OS
Server Implementation and Management  
Networking and Switching  
   
   
Data Hardware
Domain Controller Desktop PCs
Web Servers Laptop PCs
Domains Tablet PCs
Apache Networking Platforms Cisco
Exchange / Mail Mobile Phones
MySQL  
Replication and Backup  
   


Our Customers

 

Services Overview Technology Areas

Backup and Recovery: Onsite Real-Time Backup, Instant Recovery, Offsite Protection.

Help Desk: Microsoft, Adobe, E-mail, Wireless, tablets, printers and more.

Microsoft: Windows Server, Windows Desktop, Exchange, SQL, SBS, Active Directory.

Proactive Monitoring: Preventative Maintenance, 24/7 Monitoring, Patches, Updates.

Networking: Routers, Windows Servers, Switches, Bandwidth, Wireless.

 

Contact Us

Address: 18511 Sunrise Pines St.
. Montgomery TX 77316
Phone: (936) 570-1198
E-mail: info@inazca.com